Air Asia is one of the cheaper options to fly between India and Malaysia. From Kuala Lumpur, it has flights for Kolkata, Bangalore, Chennai and probably Kochi and Trichurapalli as well. While booking the tickets for my wife and daughter, I noticed a 'Red Carpet' option. I inquired about it with a my colleagues who have taken the Air Asia flight in the past. To my surprise, no one has used that option. They did not have much idea about it as well and most discouraged me from paying additional MYR 100 for this option, when it is unlikely to give much incremental benefits.
Since my wife was going to travel alone with a small creature, who has just learnt the use of legs (apart from kicking) and is fairly restless, I thought there is no harm in buying a possible comfort. I did not make a mistake.
Yesterday, at the airport, we noticed long queue for check-in, which we could avoid thanks to the Red Carpet. The check-in took less than a minute. Afterwards, my wife and daughter were escorted to a premium lounge. The lounge had snacks, internet, clean bathrooms etc and Red Carpet gives an access to these facilities for upto 2 hours.
Later, they were escorted for the immigration and security check. There was a separate section for Red Carpet and it took less than 5 minutes. Red Carpet also given an option of a buggy service under which passengers are taken to the aircraft in a buggy (golf cart). It is a good option to have since one can be made to walk long distances in some cases. Additionally, at the destination, the baggage comes on priority. What more can one ask for in MYR 100?
I have not opted for Red Carpet for my travel to India in August but I will definitely do that before I travel. I wonder why more people do not do the same.
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